UX Research Intern

Job description

Are you looking for a challenging role in an international company located in Medellin, with lots of growth potential? We are now looking for a UX Research Intern to join our Medellin-based team in our efforts to make the world a healthier and fitter place.

Who Are We?

Virtuagym is a tech company in health & fitness mobile apps, providing solutions for consumers, gyms, personal trainers, physiotherapists and corporate health services. With over 4,500 clients world-wide, 25,000 personal trainers, and 11 million end-users, availability in 12 languages and over 200 staff in two offices in Europe and America, Virtuagym is a leading player in the fitness technology space.

With over 100% growth every year, we keep reinventing ourselves in the fast-paced fitness technology domain, and while we are beyond the startup phase, we still cherish our start-up culture and non-corporate approach. At Virtuagym you get the opportunity to grow and we empower you to explore, learn and do great things as we conquer the world with our great solutions!

Our Medellín office started in the north part of the city in an amazing and eco-friendly building called Ruta N, known as a center of innovation for the city. It was created by the city to promote the development of innovative technology-based businesses. After two years of significant growth, we have moved our office to the lush hillside of the upscale El Poblado neighborhood with amazing views of the entire city and easy access to Medellin’s most influential commercial centers. Our primary focus from the Medellín office is to manage the North and South American market.

What is it all about

We are a multi-disciplinary team of designers, product owners, domain experts, and web developers who collaborate closely with each other to create innovative, usable, great-looking products that the health and wellness industry loves to use.

Our product department takes the lead in investigating what our customers need and want from our products and services and evaluate user experience. As a UX Researcher you are a direct part of this team and conduct independent research, facilitate interviews, analyze real user behavior and work with User Experience Designers, Products Owners, and Developers to improve our product features and develop new ones. Your work spans across all of our domains, and you are encouraged to identify new opportunities for user experience improvements and customer understanding.

Job requirements


  • Manage and conduct user research for North America market (US + CA). This includes  recruitment, preparation, execution and results analysis and recommendations.

  • Design and conduct user studies to gauge the usability of new and existing features.

  • Make concrete, data-driven recommendations for change based on your findings.

  • Identify major failures points from usability perspective of core Virtuagym modules

  • Articulate issues and propose solutions with UX and product team in Amsterdam


Minimum qualifications:

  • Native English speaker

  • Currently pursuing a Bachelor’s degree in interaction design, human computer interaction, cognitive psychology, user experience design, information science, or a related field

  • Experience conducting user research.

  • Excellent analytical, interpersonal, communication, negotiation and collaboration skills.

Preferred Qualifications

  • Relevant work/project experience in an applied research setting including but not limited to integrating user research into product designs and design practices.

  • Strong understanding of strengths and shortcomings of different research methods, including when and how to apply them during each product phase.

What we offer?

  • A challenging full time position and great potential for you to grow and develop yourself;

  • Opportunities to experience a true scale-up from the inside and learn as we grow as a team;

  • Unique company culture with motivated and fun colleagues in Amsterdam and Medellin

  • Great freedom and autonomy to take ownership, make decisions and have major impact;

  • Various extra benefits such as: free fitness subscription, free Spanish classes and more!

  • Great group of young ambitious international professionals who will make sure you’ll have a great time in Medellin!

  • Live in Medellin Colombia and experience the culture of a friendly and happy people