IT Support Specialist

Job description

Virtuagym is one of the leading and fastest growing innovators in the digital health and fitness domain, offering a Software as a Service (SaaS) solution and multiple native apps to users worldwide. We serve over 15 million end-users, 30,000 trainers and more than 6,000 health clubs around the globe.

As a scale-up, we offer great freedom and autonomy to take ownership of projects and to develop your skills and experience with us. Our talented staff of 200+ is based out of two locations: Amsterdam, NL, and Medellin, CO. We love to keep the company culture dynamic, informal and fun.

Constantly growing, we are looking for an IT-support Specialist to join our team in Amsterdam.

Join us in our quest to create a healthier and happier world!

What the role is all about

As IT-support Specialist you will be responsible for everything that comes to mind when thinking about internal IT-support. You not only handle day-to-day tasks, but actively work on improving Virtuagym’s network, processes and hardware-management by designing and implementing scalable solutions for our Amsterdam HQ.

Some of your key tasks will be

  • Maintain and actively optimize our office IT infrastructure and set-up, including AV equipment and access control systems;

  • Provide day to day support on technical questions from other Virtuagym employees;

  • Implement technical solutions, create documentation and train employees to solve recurring issues;

  • Hardware management, including suggesting procurement of hardware and optimizing hardware lifetime;

  • Work independently, prioritize tasks, and manage time efficiently.


What you will bring to the table

  • Relevant study;

  • Good written and verbal communication skills in English;

  • Structured and strong organizational skills;

  • Communicative, independent and enthusiastic;

  • Knowledge of IT infrastructure, set-up and maintenance;

  • Able to solve issues on both Windows and Mac platforms;

  • Knowledge of platforms such as Pulseway, Leaseweb, Pritunl, Bamboo, GSuite, Slack would be beneficial;

Even better if you have:

  • Previous experience in a similar role

Here’s why you should come work with us

Next to being inspired daily by talented and motivated colleagues and having plenty of opportunities for personal and professional growth, these are the main Virtuagym perks:

  • Join one of the fastest growing scale-ups in Amsterdam, within the awesome fitness tech domain!;

  • Join a diverse and international team made up of over 30 nationalities, working in an informal and fun environment;

  • We are remote-friendly, meaning you can work from home whenever you want;

  • We provide a full-time contract, 25 paid holidays per year (based on a full-time contract), 8% holiday allowance and a pension plan;

  • An opportunity to grow fast with the company, including a lot of support from the management team and the opportunity to keep developing yourself;

  • Stay healthy with our Health Program: we provide monthly contribution towards your gym subscription and a Friends & Family gym discount;

  • We love to learn: join our knowledge exchange sessions, Lunch and Learn sessions for personal development, and more.

Ready to join us?

Please do not hesitate to apply by clicking the ‘Apply for this Job’ button below! We will get back to your application within 10 working days.

For any questions on the vacancy, please get in touch with the recruitment team at

Please note that we do not collaborate with third parties to fill this vacancy, so third parties are kindly asked not to contact us about this role.