Dutch Customer Support Officer (part time)

Job description

Are you looking for a challenging role in an international company located in the center of Amsterdam, with lots of growth potential? We are now looking for a Customer Support Officer (either for full-time or for part-time) to join our team.


Who Are We?

Virtuagym is a leading tech company in health & fitness mobile apps, providing solutions for consumers, gyms, personal trainers, physiotherapists and corporate health services. With over 4,000 clients world-wide, 25,000 personal trainers, and 11 million end-users, availability in 14 languages and over 200 staff across two offices in Europe and the Americas, Virtuagym is a leading player in the fitness technology space. 

With over 100% growth every year, we keep reinventing ourselves in the fast-paced fitness technology domain, and while we are beyond the startup phase, we still cherish our start-up culture and non-corporate approach. At Virtuagym you get the opportunity to grow and we empower you to explore, learn and do great things as we conquer the world with our great solutions!


What It's All About?

As Customer Support Officer at Virtuagym your responsibilities will be:

  • First Line Support, be the first one to help the client;
  • Answering customer enquiries efficiently and effectively, over email, chat and telephone;
  • Ensure customer satisfaction with Virtuagym and Neo Health software and help to improve issues;
  • Help customers with questions or issues;
  • Develop customer relationships that promote retention and loyalty;


Requirements

Who Are You?

  • Communicative, commercial, practical and result-driven personality;
  • Strong written and verbal communication skills in Dutch and English;
  • People skills, enthusiastic and persistent;
  • Independent and proactive;
  • Prior experience is a plus;
  • Affinity with the fitness industry;


What We Offer?

  • A challenging part time position and great potential for you to grow and develop yourself
  • After a training period of 6 weeks full time you have the possibility to work part time 
  • Great freedom and autonomy to take ownership, make decisions and have major impacts;
  • Various extra benefits such as: free gym membership, social activities and more!
  • Unique start-up company culture with motivated and fun colleagues in the beautiful center of Amsterdam!


Do We Have Your Attention?

Please do not hesitate to apply!

We will review your application and get back to you within 5 working days.

For more information, please call +31202619440.