Client Success Consultant - Native French

Job description

Are you looking for a challenging role in an international company, located near the center of Amsterdam, with lots of growth potential? We are now looking for a Client Success Consultant - Native French speaking to join our team.


Who Are We?

Virtuagym is a leading tech company in health & fitness mobile apps, providing solutions for consumers, gyms, personal trainers, physiotherapists and corporate health services. With over 4,000 clients world-wide, 25,000 personal trainers, and 11 million end-users, availability in 14 languages and over 200 staff across two offices in Europe and the Americas, Virtuagym is a leading player in the fitness technology space. 

With over 100% growth every year, we keep reinventing ourselves in the fast-paced fitness technology domain. While we are beyond the startup phase, we still cherish our start-up culture and non-corporate approach. At Virtuagym you get the opportunity to grow and we empower you to explore, learn and do great things as we conquer the world with our great solutions!


What Is It all about?

Answering customer enquires efficiently and effectively, over email, chat and telephone

  • Responsible for onboarding of new clients

  • Ensure customer satisfaction with Virtuagym and Neo Health software and help to improve issues

  • Develop customer relationships that promote retention and loyalty


Who Are You?

  • Communicative, commercial, practical and result-driven personality

  • Strong written and verbal communication skills in both French and English

  • People skills, enthusiastic and persistent

  • Independent and proactive

  • Prior experience is a plus

  • Affinity with the fitness industry


What Do We Offer?

  • A challenging full time position and great potential for you to grow and develop yourself

  • You can grow into the role, such as growing to a medior or senior role

  • Great freedom and autonomy to take ownership, make decisions and have major impacts

  • Various extra benefits such as: free gym membership, free fruit, social activities and more!

  • Good compensation and 25 paid holidays per year (public holidays excluded)

  • Pension scheme

  • Unique start-up company culture with motivated and fun colleagues near the beautiful center of Amsterdam!

Do We Have Your Attention?

Please do not hesitate to apply!

We will review your application and get back to you as soon as possible.

For more information, please call (+31)20 808 2868.

Acquisition is not appreciated.