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Key Account Manager Americas

Colombia, Antioquia, MedellinKey Accounts


Are you looking for a challenging role in an international company, located in the center of Medellin, with lots of growth potential? We are now looking for a Key Account Manager Americas to join our Medellin-based team in our efforts to make the world a healthier and fitter place.

This is a remote position (within Colombia), where you will be working for our Medellin office. We are looking for a full-time employee (part-time can be discussed). We are a remote-friendly company, meaning you can work from your home at all times within Colombia. Additionally, you can work from any location you want up until 3 weeks at a time for a maximum of 12 weeks in a year.

About Virtuagym
Virtuagym is a leading and fast-growing innovator in the digital health and fitness domain, offering a Software as a Service solution and multiple native apps to users worldwide. We offer coaching and management solutions for trainers, studios, clubs and corporate wellness, all with the vision to make the world a healthier and happier place.

Virtuagym is an ambitious, passionate and multicultural team of talented people who want to create a healthier world for all. We believe in teamwork, challenging each other, being bold and adventurous, working lean, taking care of each other and sharing success. As a scale-up, we embrace our diversity, international character and our flat hierarchy that promotes great freedom, taking ownership and making a true impact. Our talented staff of 175+ employees are based out of two locations: Amsterdam, NL, and Medellin, CO.

Every day with us will be an opportunity to cultivate and evolve your personal and professional skills, as well as to make a significant impact on a global scale. Here, at Virtuagym, we are not just colleagues, we are friends, willing to help and support each other. By joining us, you become a part of a joyful and energetic team.

What this role looks like

As our Key Account Manager you are responsible for relationship management of several of our most important accounts, such as large-scale gym chains operating on an international level. This full-time role is mainly focused on the Americas region.

You'll be joining an agile team: after the daily stand-up, you'll tackle your daily priority list. On your agenda for the day is a catch-up with one of your accounts to align on the next steps in the implementation of their own app, built by our Product Development team. After a great call you'll move on to speaking with a Product Manager to discuss newly launched exciting features for your accounts. Next on the agenda is an onboarding call for a recent addition to your account portfolio and you'll wrap up the day by planning the upcoming review meetings. 

Take a look at the video below to meet our Key Accounts team!


What you will bring to the Key Accounts Team

  • 1-3 years of client-facing experience through a CSM or Account Management position.

  • Excellent communication skills in English both written and speaking (native level is not required but definitely a plus)

  • A true relationship builder both internally and externally.

  • Strong project management skills, and comfortable with steering projects in a fast-changing environment

  • You have attention to detail, drive to optimize processes, and the ability to assess account needs and identify gaps

  • Like working independently, but are also motivated to bring the team to a higher level

  • You have an enthusiastic and persistent personality - you like to get things done

Even better if you...

  • Have worked in a SaaS organisation

  • Love the fitness industry

  • Speak multiple languages in addition to English

Important note:
please do apply if you meet 80%+ of the criteria. At Virtuagym we hire great people, not just resumes. If you can't check off a few requirements but are a fast learner, we’d love to hear from you!

Here’s why you should come work with us

Next to being inspired daily by talented and motivated colleagues and having plenty of opportunities for personal and professional growth, these are the main Virtuagym perks:

  • Join one of the fastest-growing SaaS scale-ups within the awesome fitness tech domain!;

  • Join a diverse and international team made up of over 30 nationalities, working in an informal and fun environment;

  • We are remote-friendly: with our hybrid working policy you can work from home, the office or any other location you want up until 3 weeks at a time for a maximum of 12 weeks in a year. And we provide your home office set-up and a working from home allowance;

  • We provide 30 holidays per year (incl. national holidays and based on a full-time contract), the option to buy extra vacation days when you used all your holidays for that year, a training budget, home internet contribution and a pension plan;

  • The opportunity to grow fast within the company, including a lot of support from the management team and the opportunity to keep developing yourself;

  • Stay healthy with our Gym & Health benefits: we provide a great package to choose from a wide range of gym options including a monthly contribution towards your gym subscription, free video-on-demand workouts, unlimited access to on-demand coaching with psychologists via chat, phone or video call through the platform OpenUp and a regular health coverage;

  • We love to learn: join our knowledge exchange sessions, Lunch & Learn sessions for personal development, the Virtuagym Circle and more;

  • You will be part of a joyful and passionate team, where we share and celebrate success together and organize awesome company events!

Ready to join us?
Please do not hesitate to apply by clicking the ‘Apply for this Job’ button below! We will get back to your application within 10 working days.

For any questions on the vacancy, please get in touch with the recruitment team at

* Please note that we do not collaborate with third parties to fill this vacancy, so third parties are kindly asked not to contact us about this role.