Dutch Customer Support Agent - Student/Part time (16-36 hours)

Job description

Are you looking for a challenging role in an international company located in the center of Amsterdam, with lots of growth potential? We are now looking for a part-time Customer Support Agent to join our team.


Who Are We?

Virtuagym is a leading tech company in health & fitness mobile apps, providing solutions for consumers, gyms, personal trainers, physiotherapists and corporate health services. With over 4,000 clients world-wide, 25,000 personal trainers, and 8 million end-users, availability in 12 languages and over 130 staff in two offices in Europe and America, Virtuagym is a leading player in the fitness technology space.

With over 100% growth every year, we keep reinventing ourselves in the fast-paced fitness technology domain, and while we are beyond the startup phase, we still cherish our start-up culture and non-corporate approach. At Virtuagym you get the opportunity to grow and we empower you to explore, learn and do great things as we conquer the world with our great solutions!


What It's All About?

As Customer Support Agent at Virtuagym your responsibilities will be:

  • First Line Support, be the first one to help the client;
  • Answering customer enquiries efficiently and effectively, over email, chat and telephone;
  • Ensure customer satisfaction with Virtuagym software;
  • Help customers with questions or issues;
  • Develop customer relationships that promote retention and loyalty;

Requirements

Who Are You?

  • Communicative, commercial, practical and result-driven personality;
  • Available for a minimum of 2 days per week;
  • Strong written and verbal communication skills in Dutch and English;
  • People skills, enthusiastic and persistent;
  • Independent and proactive;
  • Prior experience is a plus;
  • Affinity with the fitness industry;


What Do We Offer?

  • A challenging part time position and great potential for you to grow and develop yourself
  • Great freedom and autonomy to take ownership, make decisions and have major impacts;
  • Various extra benefits such as: Knowledge-exchange Program, free Dutch classes and more!
  • Unique start-up company culture with motivated and fun colleagues in the beautiful center of Amsterdam!


Do We Have Your Attention?

Please do not hesitate to apply!

For more information, please call +31202619440.